Commerce Disclosure
Commerce Disclosure
Seller
Curie (Sole Proprietorship)
Head of Operations
Makoto Watanabe
Address
Disclosed promptly upon request.
Phone Number
Disclosed promptly upon request.
contact@curie.tokyo
Price
As listed on each product/service page (tax included).
Additional Fees
None. Internet connection charges are borne by the customer.
Accepted Payment Methods
Credit card
Payment Period
Credit card payments are processed immediately at the time of order. For subscriptions, payments are automatically charged on the renewal date.
Delivery Time
Digital services: Available immediately after payment is completed.
Returns, Exchanges & Cancellations
＜Customer-initiated returns＞
Due to the nature of digital services, refunds for customer convenience are not provided. Subscriptions may be cancelled at any time, but no prorated refund is given. Access continues until the next renewal date.
＜Service defects attributable to us＞
If the service becomes unavailable for an extended period due to causes attributable to us, we will provide a refund, billing reduction, or service extension. Please contact us at contact@curie.tokyo.
＜Duplicate or incorrect charges＞
If a duplicate charge or billing error is confirmed, we will issue a refund or charge reversal.
How to Request a Refund
To request a refund or charge reversal, please contact us with the following information:
- Registered email address
- Billing date and amount
- Order number / transaction ID (if available)
- Reason and relevant facts
- Contact: contact@curie.tokyo
- Hours: Weekdays 10:00–18:00 (JST)
- We will respond within 5 business days.
Dates
- Established: February 28, 2026
- Last Updated: February 28, 2026